{"id":2369,"date":"2021-05-04T09:13:56","date_gmt":"2021-05-04T09:13:56","guid":{"rendered":"https:\/\/www.oconnorcpafirm.com\/blog\/?p=2369"},"modified":"2021-04-29T21:33:16","modified_gmt":"2021-04-29T21:33:16","slug":"managers-should-be-asking-these-questions-to-their-employees","status":"publish","type":"post","link":"https:\/\/www.oconnorcpafirm.com\/blog\/2021\/05\/managers-should-be-asking-these-questions-to-their-employees\/","title":{"rendered":"Managers should be asking  these questions to their employees."},"content":{"rendered":"\n<p>Two\u2019s a company, three\u2019s a crowd, and 10\u2026 is a whole lot of employees to keep up with.&nbsp;<\/p>\n\n\n\n<p>Managers, you have a lot on your plate. You\u2019re responsible for differing personalities, communication styles, preferences, and motivations. Getting to know your team and solidifying these bits of information can be time-consuming\u2014and even a little awkward.  However, your teammates need to know each other to work well together. How do you get over the \u201cicebreaker\u201d cringe?<\/p>\n\n\n\n<p>The key is to prepare ahead of time by doing things like setting up a list of questions to regularly ask your employees.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-align:center\"><strong>Getting To Know Your Team: Personal Questions<\/strong><\/h2>\n\n\n\n<p>First step, build out these questions as an \u201cemployee bio\u201d that anyone can update any time so everyone on your team knows how to work together and get along well. This will help you get over the \u201cgetting-to-know-you\u201ds and enable better collaboration and communication.&nbsp;<\/p>\n\n\n\n<p>Some things about your team members are helpful to know right off the bat. Others will come up naturally as you begin to work together. As you&nbsp;<a href=\"https:\/\/blog.trello.com\/new-employee-onboarding-best-practices-for-new-hires?hsLang=en\" rel=\"noreferrer noopener\" target=\"_blank\">onboard an employee<\/a>&nbsp;to your team, you need to get to know them on a professional and personal level. Here are a couple of jumping-off points.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-align:left\"><strong>Questions To Ask New Hires<\/strong><\/h3>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>1. \u201cWhat\u2019s the best way to communicate with you?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p> <br>Communication preferences matter, whether you\u2019re working remotely or in the office. Is your new employee a verbal or visual communicator? Do they prefer to have meetings via Zoom or face-to-face? Will they respond faster via email or Slack? Accommodate these preferences when you can to help your new hire communicate at their best.&nbsp;<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>2. \u201cWhat\u2019s your working style?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>There are countless work styles and personality quizzes out there, but the most direct answer comes from the most direct source\u2014your employee. Determine if team work or independent projects make more sense for them. Do they work better in complete silence or do they need music and bustle? Can they&nbsp;brainstorm&nbsp;on the fly or do they prefer to let ideas stew?<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>3. \u201cWhat management style works best for you?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>Sure, no one likes a micro-manager, but no one wants to be ghosted, either. Ask your new hire if they prefer continuous feedback while they work\u2014or if they need you to get off their back and offer feedback at the end of the task. Maybe they feel frozen without constant direction and structure. Or, perhaps they\u2019re most creative and productive when left entirely to their own devices. They may need regular recognition and encouragement, or it may embarrass them. Seek to be the best manager you can be, not just for your team\u2014but for&nbsp;<em>each individual<\/em>&nbsp;you manage.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>4. \u201cWhat\u2019s the best process for you to learn a new skill?\u201d<\/em><\/strong><\/p>\n\n\n\n<p>As companies change\u2014and so does the world\u2014workers must adapt. The number of skills required for a job has been increasing by&nbsp;10% year-over-year since 2017. Prepare your workers accordingly by offering training in different formats based on how they answer this question. Some workers learn best on the job. Others like to have a textbook, a seminar, hands-on training, and a few discussions before they\u2019re comfortable. Knowing how your team learns best will equip you to train them best.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-align:center\"><strong>Questions For Employee Bios<\/strong><\/h2>\n\n\n\n<p>Okay, the boring questions are out of the way\u2026 now it\u2019s time to get to know your new hire on a personal level! Help them build out an employee bio or one-sheet using the questions below. Ask them about their interests, fun facts (yes\u2014grueling, but necessary), and more to get a better sense of their personality. This is the best and easiest way to build camaraderie across your team and find common interests\u2014all of which contribute to better employee engagement.<\/p>\n\n\n\n<p>Here\u2019s a small list to get you started:<\/p>\n\n\n\n<ul><li>What are your hobbies?<\/li><li>What are some things you do to get to know other people?<\/li><li>How do you do to avoid burnout?<\/li><li>Which company values align with your personal values?&nbsp;<\/li><li>How do you spend your time unwinding?<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Questions To Ask Your Team<\/strong><\/h2>\n\n\n\n<p>Now that you\u2019ve established intros with your new employees, make sure you\u2019re asking your existing team questions, too! This will help reduce team friction, ensure everyone\u2019s working under the best conditions for them, and keep everyone happy.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"text-align:left\"><strong>Things Every Teammate Should Know About Each Other<\/strong><\/h4>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><em>1.<\/em><strong><em>\u201cDo you prefer to communicate synchronously or async?\u201d<\/em><\/strong><\/p>\n\n\n\n<p>Everyone has their preferences, but a working team needs to come up with a compromise. Map out who loves meeting face-to-face and who would rather have<em>&nbsp;every<\/em>&nbsp;meeting be an email. Ask for preferred meeting times so your night owls and morning birds can meet in the middle. Then you won\u2019t have to worry about waiting for an email response from someone who never checks their inbox, or forcing someone to attend a&nbsp;<a rel=\"noreferrer noopener\" href=\"https:\/\/blog.trello.com\/how-to-use-trello-for-one-to-one-meetings?hsLang=en\" target=\"_blank\">1:1 meeting<\/a>&nbsp;when they won\u2019t be fully awake. Cater your work to your team\u2019s working styles for better productivity.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>2. \u201cWhat motivates you to come to work?\u201d<\/em><\/strong><\/p>\n\n\n\n<p>What&nbsp;<em>empowers<\/em>&nbsp;your team? Identify key motivators and opportunities for recognition that will drive your employees to do their best work and show up at their fullest each day.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>3. \u201cHow can we support your skills?\u201d<\/em><\/strong><\/p>\n\n\n\n<p>You hired your team based on their skills\u2014now use them. Encourage your employees to use their skills when they can and to take part in regular skill-sharing and training. Ask each individual what skills they have that the whole team can utilize. What skills would your team like the whole company to develop? And what\u2019s the best way to train each person on new skills?<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" style=\"text-align:left\"><strong>Getting Management Feedback From Your Team<\/strong><\/h4>\n\n\n\n<p>As a manager, you should always be growing alongside your direct reports. Ask these questions of your team regularly\u2014in team meetings, 1:1s, and on the job. The answers may surprise you and will help you grow as a leader and a coworker.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>1. \u201cAm I doing a good job supporting you?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>This should&nbsp;<strong>always<\/strong>&nbsp;be your #1 question. Your job as a manager is to support and elevate your team as you delegate work. Ask how you can best support your direct reports\u2019 goals, and where you could be paying more attention. Make sure you\u2019re giving feedback and delegating work properly so no one is overwhelmed or overly bored. Ask each employee to clearly list their goals or OKRs so you know you\u2019re not missing a thing.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>2. &#8220;Which areas can I improve?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>The more you ask your personnel for&nbsp;<a href=\"https:\/\/blog.trello.com\/process-feedback-at-work-stress?hsLang=en\" rel=\"noreferrer noopener\" target=\"_blank\">feedback<\/a>, the more honest they can be. Ask for regular input on improving your communication or leadership. What can you do more of? Less of? What should you do differently as a manager? What should you do differently as a team? Build a space for employees to give you these answers and they will deliver.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"text-align:center\"><strong>Questions For Performance Reviews And 1:1 Meetings<\/strong><\/h2>\n\n\n\n<p>Getting to know your employees isn\u2019t a one-and-done job. Everyone\u2019s working styles, needs, and goals change and grow\u2014it\u2019s your job as a manager to stay on top of that. Here are some questions to incorporate into your regular check-ins so you don\u2019t miss a thing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-align:left\"><strong>Questions To Ask In 1:1s<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-media-text alignwide has-media-on-the-right\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" src=\"https:\/\/www.oconnorcpafirm.com\/blog\/wp-content\/uploads\/2021\/04\/images.jpg\" alt=\"\" class=\"wp-image-2375\"\/><\/figure><div class=\"wp-block-media-text__content\">\n<p>\n\nYour recurring 1:1 meetings are an opportunity for you and your employee to be frank with one another and plan for their professional growth. Don\u2019t skimp out here and just look at the tasks at hand or the calendar ahead. Take this time to plan out your employee\u2019s success\u2014and your success as a leader.\n\n<\/p>\n<\/div><\/div>\n\n\n\n<p><br><\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>1. \u201cWhat can we celebrate?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>Every 1:1 should have a moment of recognition and&nbsp;<a href=\"https:\/\/blog.trello.com\/celebrate-wins-and-failures?hsLang=en\" rel=\"noreferrer noopener\" target=\"_blank\">celebration<\/a>. Ask your report: what are your latest successes? What challenges have you overcome? What tasks did you most enjoy recently? Take this moment to applaud your employee for their work, and use those answers to guide what work they do moving forward.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>2. &#8220;Which areas need some work?\u201d<\/em><\/strong><\/p>\n\n\n\n<p>Provide structural criticism to keep your employees moving in the right direction. Ask, \u201cWhat challenges are you facing?\u201d and \u201cWhat skills or behaviors do you think you need to improve?\u201d.  Results can identify areas of growth as well as spaces you can interject as a leader and help.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>3. \u201cWhat do you need from me?:<\/em><\/strong><br><\/p>\n\n\n\n<p>Help support your employees in their trajectory by asking longer-term planning questions, like \u201cWhat would you like to do next?\u201d and \u201cWhat resources do you need?\u201d Help them identify their career path by asking what career growth opportunities they see themselves taking advantage of. Ask how you can help them with these goals and work together to build a plan to make them happen.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"text-align:left\"><strong>Questions For Professional Reviews<\/strong><\/h3>\n\n\n\n<p>Mid-year and annual reviews can be daunting, but they\u2019re an opportunity to help your employee see their future at the company and learn from their past. On your end as a manager, these reviews can give you a lot of insight into leadership gaps and company attitudes.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>1. \u201cWhat\u2019s missing?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>Does your team have all the resources and information they need? Ask each employee \u201cWhat don\u2019t you understand about your role?\u201d and identify which responsibilities they\u2019d like to share with others. \u201cWhat training do you feel you\u2019re missing?\u201d is a great straightforward question that will immediately identify gaps\u2014maybe your product marketing manager never got official training on the product! This is your chance to make sure you cover these bases.<\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>2. \u201cHow are you growing?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>Are there any opportunity gaps your employee would like to explore? Typically, managers don\u2019t know this unless they ask. Prompt your hire to reflect on the tasks they\u2019re missing out on and help them fix some of that fear of missing out (FOMO).  Hence, work together to answer the real question: <strong>how can we support your career growth in the next 6 months?<\/strong><\/p>\n\n\n\n<p class=\"has-background has-pale-cyan-blue-background-color\"><strong><em>3. \u201cDoes the team have your back?\u201d<\/em><\/strong><br><\/p>\n\n\n\n<p>Ultimately, managers have to make sure teammates support each other. Investigate that team power in your reviews. Have other teammates helped this individual lately? Who has motivated them? Which co-worker do they learn from the most? Understanding this team dynamic will help you plan better cross-team collaboration and give recognition where it\u2019s due.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>From Question To Collab<\/strong><\/h2>\n\n\n\n<p>While managing a team of multiple employees can seem like a hefty undertaking, the secret lies in understanding each individual and how they work with others. Asking questions like the above will give you stronger skills in active listening and allow you to plan both short- and long-term for your team\u2019s success. Plus, getting to know your teammates on a personal level will give you a better idea of who they are and what perspective they can add to your work. Staying successful and happy at work is all about being&nbsp;<em>human<\/em>\u2014so get to know the humans you work with!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staying successful and happy at work is all about being human\u2014so get to know the humans you work with!<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[73,4,75,7,115],"tags":[267,265,266],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Managers should be asking these questions to their employees. - O&#039;Connor CPA Firm<\/title>\n<meta name=\"description\" content=\"Ultimately, managers have to make sure teammates support each other. 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